FAQ

Click on the product that you want. On the product page, click “Add to Bag” and notice in the top right of the website that your item is added and total cost updated.  Follow the purchase process by adding your information and payment details.  Once the item is purchase, a link will be send to you with the URL to all the files.  Download all of the items onto your computer.  We recommend creating a new folder on your desktop and putting all the files there.

We accept major credit cards and Paypal.

Unfortunately, we currently do not offer refunds due to the nature of digital products.  However, if you accidentally purchased the wrong item/color we can do an exchange for you by sending you the right link. We’re committed to 100% customer satisfaction.

Yes! Need a specific size and simply don’t want to deal with it?  Would you rather simply send us the dimensions and we’ll get you the exact right size?  Our Customer Care team is here for you.  Simply add a note about the size you need in the “Notes” section before checkout and our team will get that to you as a courtesy.

Yes! Simply let us know what file requirement you need it in and our Customer Care team will get it to you.  Popular file formats include JPG and PNG.

We continuously create new products throughout the year.  Typically, our team develops new products on a rolling basis taking into account holidays, seasons, school year, and everyday needs.  Our design process includes brainstorming, market research, inspiration boarding, sketching, graphic design, and more.  We greatly appreciate the planning, scheduling, and entrepreneur communities who find value in our printables and wall art.  Thank you!

We have a small and humble team of graphic designers and illustrators led by Naly to create all products.  The design process includes looking at the season, brainstorming and gathering an inspiration board, sketching out the wireframe of the document, creating and editing the graphic file, and much more.  It’s a labor of love, but we hope you enjoy it as much as we enjoy making it for you. 

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